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Choose a task, not a general assistant
Look for repeated reading, drafting, classification and data-entry work. Sales can organize leads and draft quotations; marketing can prepare content for review; accounting can collect and reconcile documents. Use fixed rules for calculations and structured data; add AI only where language or images need interpretation.
Prepare and evaluate a small pilot
Select one workflow, name its owner, collect existing documents and define a correct result. Compare AI output with real examples, keep human approval for money and external commitments, and record exceptions. Include review time, model fees and maintenance when estimating value. Expand after the workflow works reliably, not after a polished demonstration.
Written and reviewed by Vietnam Digital Velocity, with AI assistance.